Experience
Languages:
Web Tools/Frameworks:
Programming Tools/Frameworks:
General Programming:
Professional Skills:
(e.g. Professional Services, Customer Support, Product, DevOps, etc.) |
|
Education
University of California, Riverside
Bachelor of Science, Computer Science |
Aug 2018 - Sep 2021 |
Projects
bkinnear.xyz (this site):
- Frontend built with HTML5, CSS, and JQuery
- Web server backend runs in Node.js
- Database uses MongoDB (NoSQL DBMS)
- Web framework built with Express.js
- Almost the MEAN stack, minus Angular
IdeaPlace Integrations:
- Developed an integration between Planview IdeaPlace and Slack using IdeaPlace REST API and the Slack bot API
- Assisted Planview customers with their IdeaPlace integrations
- Wrote sample code, documentation, and developer guides for the IdeaPlace API
Planview Professional Services:
- Design and configure Planview IdeaPlace SaaS solutions around customer needs
- Run in-depth training sessions for customers technical knowledge and best-practices
- Guide and support the deployment of enterprise-wide innovation programs
- Guide customers on their REST API integrations for their Spigit solution
- Write and document data export scripts using the IdeaPlace API
- Write excel scripts in Typescript to automate various reporting tasks
Spigit Customer Success
- Handled all API-related Spigit support tickets (through Zendesk)
- Performed E2E testing on Spigit software
- Worked directly with customers to assist in implementing the Spigit API
C++ 2D Custom Game Engine:
- Lead a team of 4 using the Scrum development paradigm
- Designed, built, and utilized a custom game engine featuring 2D rendering, AI, and multithreading
- Utilized the C++ STL, SFML, and OOP design patterns
Work History
Implementation ConsultantPlanview, Inc.Worked directly with customers to implement enterprise-wide Planview IdeaPlace Solutions. Assisted customers with REST API integrations, and developed a Planview Hub global connector for IdeaPlace. |
Dec 2021 - April 2024 |
Customer Success InternSpigit, Inc.Provided customer support to Spigit clients with an emphasis on the Spigit API. |
Jun 2018 - May 2019 |
Product InternSpigit, Inc.Designed and built a Slack-Spigit integration using the Slack and Spigit REST APIs. |
July 2017 - May 2018 |